I have been a loyal Uber customer pretty much since they launched their service in Malaysia (where I am currently staying). Staying in Kuala Lumpur, where the traditional taxi service is an absolute horror story (taxies refusing to take rides, refusing to run on meter etc. etc.), the value proposition by Uber having no cash involved was an attractive one.
Underfortunately that also means entrusting Uber with my credit card information, and that has become a problem due to Uber’s less than trustworthy behavior.
This blog will be dedicated to shining a bright light on how Uber actually deal with the sensitive information that we – their customers – are supposed to entrust them with.